Privacy Policy

Last Updated: March 2026

INTRODUCTION

ARDON Premium Properties (“ARDON,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or engage with our real estate services in Dubai, United Arab Emirates.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. WHO WE ARE

ARDON Premium Properties is a RERA-licensed real estate agency based in Dubai, UAE. We specialise in off-plan investments, luxury apartments, villas and townhouses across Dubai’s most prestigious communities.

Registered Address: Burj Royale, Downtown Dubai, UAE
Email: info@ardon-realestate.com
Phone: +971 54 220 7555

2. INFORMATION WE COLLECT

We may collect and process the following personal data:

Personal Identification
– Full name
– Nationality and country of residence
– Passport or Emirates ID number (for transaction purposes)

Contact Information
– Email address
– Phone number
– WhatsApp number

Property & Investment Preferences
– Budget range
– Preferred communities
– Property type preferences
– Investment objectives

Technical Data
– IP address
– Browser type and version
– Pages visited and time spent
– Referring website

3. HOW WE COLLECT YOUR INFORMATION

We collect information through:
– Enquiry and contact forms on our website
– WhatsApp and phone communications
– Email correspondence
– In-person meetings and consultations
– Cookies and website analytics tools

4. HOW WE USE YOUR INFORMATION

We use your personal data to:
– Respond to your property enquiries promptly
– Match you with suitable properties and investment opportunities
– Send you relevant project launches, market updates and investment insights
– Schedule and manage consultations with our advisors
– Process property transactions and required documentation
– Register transactions with the Dubai Land Department (DLD)
– Comply with RERA regulations and UAE federal laws
– Improve our website and services

5. LEGAL BASIS FOR PROCESSING

We process your personal data on the following grounds:
– Your consent when submitting enquiry forms
– Contractual necessity when processing a property transaction
– Legal obligation to comply with UAE regulations
– Legitimate interests in providing real estate advisory services

6. DATA SHARING

We do not sell, trade or rent your personal information to third parties. We may share your data with:
– Property developers for project-specific enquiries
– Dubai Land Department (DLD) for transaction registration
– RERA for regulatory compliance
– Legal, financial or mortgage advisors involved in your transaction
– Trusted service providers who assist in our operations under strict confidentiality agreements

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. DATA RETENTION

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by UAE law. Property transaction records may be retained for a minimum of 5 years in compliance with DLD and RERA requirements.

8. DATA SECURITY

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

9. COOKIES

Our website uses cookies to enhance your browsing experience and analyse website traffic. You may disable cookies through your browser settings, however this may affect certain functionality of our website.

Types of cookies we use:
– Essential cookies: Required for the website to function
– Analytics cookies: Help us understand how visitors use our site
– Marketing cookies: Used to deliver relevant property listings and content

10. YOUR RIGHTS

Under applicable data protection laws, you have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate or incomplete data
– Request deletion of your personal data
– Object to or restrict processing of your data
– Withdraw consent at any time
– Lodge a complaint with the relevant authority

To exercise any of these rights please contact us at info@ardon-realestate.com

11. THIRD PARTY LINKS

Our website may contain links to third-party websites including developer portals and property platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

12. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

13. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

14. CONTACT US

For any questions, concerns or requests regarding this Privacy Policy please contact:

ARDON Premium Properties
Burj Royale, Downtown Dubai
United Arab Emirates

Email: info@ardon-realestate.com
Phone: +971 54 220 7555
WhatsApp: +971 54 220 7555

© 2026 ARDON Premium Properties. All Rights Reserved.